Outsourcing and IT Support

 

Centralized technical support service users to optimize IT management, improve service quality and user satisfaction. The use of modern technologies and solutions in the field of ITIL \ ITSM processes automation accelerates the introduction of new IT Service Desk services and reduce staff costs, improve business processes, and thus increases the competitiveness of the company.

Our company offers services for the creation and development of support service users, the introduction of a flexible approach to IT services of qualified and experienced professionals. Service Desk outsourcing model allows you to quickly respond to changing customer requirements with respect to the range and volume of services consumed by that minimizes risks and reduces total cost of ownership of IT infrastructure. Determined by the contract specified class of service parameters of the model support users, such as availability and response time Service Desk requests for each channel.


To find out the cost of services, select a convenient way to contact us:

  •     Call: + 7 (495) 943-20-81
  •     Ask a question online: Online consultant
  •     Write in the mail: salesvt (@) vedteh.ru 

 

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